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If the volume is fine, double-check the menu next to Speakers and see if there's another option to pick from, and then try the sample sound again.If you can’t hear anything, you may have the wrong audio out device selected. To locate your Windows Sound settings, choose StartControl PanelSound or Sounds and Audio Devices. Why is there no sound on my Skype To locate your Skype Audio settings, choose ToolsOptionsAudio settings. If you don't hear anything when you play the sample sound, make sure your speakers or headphones are turned all the way up (some headphones have physical volume buttons) and that the on-screen settings are at 10. Search for the Echo / Sound Test Service contact.You should hear sound in your headset or speakers. To check the sound in Skype to make sure that it's using the right speakers, select Test audio under the Speakers option.Finally, unplug the microphone and then reattach it. a free test call option, or simply search your contacts for the Echo / Sound Test Service user. According to blog lore, the voice that is heard in the soundtest announcement is purported to. Are you suffering with sound quality issues in Skype. If there aren't other ones to pick from, make sure the microphone is plugged in, powered on (if it has a power switch), and has batteries (if wireless). Skype Your Outlook Contacts Still Don't Know Whom to Call.If the microphone doesn't work with Skype, select the menu next to Microphone and see if there are any other options you might have the wrong device selected.As you talk, you should see the bar light up. With that setting open, notice the volume area under Microphone.